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About

Joyful Souls Support

We are a diverse group, with staff coming from many different backgrounds and various countries across the globe. But we all share one passion. To help all humans (including ourselves) to live an awesome life filled with purpose, friendship and support.
We are dedicated to you and will earn your trust through our reliability and consistency.
We encourage you to meet us and you will see what makes us different from other groups and organisations.
Honest. Simple. Fun. We love our job. We love it even more when you love your time with us. We are always happy to chat and learn. If you have ideas? Please share them!
We want to improve the level of respect in this important area of work, this valued career choice. We will be involved with all loved ones to help develop and reach goals that are appropriate, achievable and catered to each individual.
Our team has a myriad of experience, and we have always taken great pride in the way we conduct business. Joyful Souls are a face-to-face group and will stay involved with you every step of the way.
We have reflected on our experiences and created a service that we feel provides the best care in the most positive way.

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Our Services

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Community Access
  • Supporting you to engage with others in the community, family, friends and group acitivites.
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Capacity / Skill Building
  • Enable you to build independence skills and have a purposeful role in the community
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School Leavers Employment Supports
  • Training and skill building to develop the required skills to prepare, look for and gain employment through regular meetings with your SLES consultant
  • Assist you to move from school to work
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Joyful Souls Support Gallery

The naming of Joyful Souls

Hello from the Joyful Souls team!  Put simply, we are a group of joyful souls who aim to provide support in a caring and positive way, spreading the joy to those we work with.  

We want to share with you part of how our name came to be.  Our story is an important part of who we are, and it all started with family.   

One of our support workers had a family member with Down Syndrome.  He was known as the “The Joyful One”, as he was the epitome of the word.  

He was always smiling, protected the younger ones and encouraged them to work hard through his words and actions.  He loved all, especially his nieces and nephews.  His presence uplifted everyone around him.   

He was an extremely loving, caring, passionate and beautiful human being.  Regardless of the obstacles he faced, he maintained his joyful attitude through each day of his life.   

Although The Joyful One is no longer with us, his presence is still felt by all those who knew him.  He touched so many people during his life and he will always be remembered and talked about with a smile.   

Our mission is to honour his memory by continuing with the same passion for helping others, and to pass on the joy that he shared with so many.  

This is one reason why we are named Joyful Souls.

Welcome to our family!     

Mission

Joyful Souls Support provides innovative, adaptable and high-quality support, encouraging personal growth and creating skill-building opportunities for those living with disability.

Vision

We will continue to build a culture of passion and creativity amongst our Joyful Souls, so that they can provide exceptional support and inspire the community.  This will be possible with our team meetings, Professional Development and self-reflection.

Values
  • Adaptability – we are flexible, accommodating, and creative in providing choices to suit each individual person
  • Communication – we will engage in open, honest and consistent interactions which foster transparency and trust between all involved
  • Personal – we aim to create strong friendships and connections with families, offering face to face services, catering to each person’s specific needs
  • Respect – we highly value and encourage inclusion and all our staff work with integrity, treating clients with respect and dignity, empowering them to achieve their full potential
  • Growth – we place a strong emphasis on learning, upskilling and personal development by creating opportunities to set and achieve constructive goals
  • Wellbeing – our work supports the overall wellbeing of our clients through education, building relationships and providing companionship

Our Team

Stacey Phoenix

Director

Support Worker

Scott Berry

Administration

Support Worker

Shannon Taewa

Support Worker

Testimonials

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